Warranties

1. Limbs & Things Product Warranty

Limbs & Things designs its products with care and to provide a long life of reliable service.  As such, it warrants the products it manufactures to be free from defects in materials and workmanship for a period of twelve (12) months (the ‘Warranty Period’) from the date of invoice (the ‘Warranty’).  If during this Warranty Period the product is defective, Limbs & Things will replace the product or its defective parts in accordance with the conditions below.

Conditions

1. The Warranty is provided only when the original Limbs & Things’ invoice (the ‘Invoice’), or a legible copy thereof, is provided and, if requested by Limbs & Things, the return of the defective product. Limbs & Things reserves the right to refuse the Warranty if the Invoice cannot be provided.
2. The Warranty excludes:
   1. Repair or replacement of parts due to normal wear and tear, staining, discoloration or other cosmetic irregularity which does not impede or degrade the product’s performance;
   2. Those parts intended to be consumable including but not limited to batteries and fuses;
   3. Packing, cases or accessories;
   4. Periodic maintenance;
   5. All risks of transport relating directly or indirectly to The Warranty.
3. The Warranty is invalidated by:
   1. Evidence of failure to use the product in accordance with its intended purpose as described in the User Guide/s provided with the product;
   2. Any adaptations or changes which have been made to the product and deviate from its normal purpose as described in the User Guide/s;
   3. Damage during transportation;
   4. Failure to follow the maintenance instructions provided in the User Guide/s;
   5. If the type or serial number on the product has been altered, deleted, removed or made illegible;
   6. The product shows damage resulting from misuse, including but not limited to improper use, accidents, impact, exposure to temperature extremes, water (in the case of electrical equipment), improper or incorrect installation of software, installation or use of the product in a manner inconsistent with the technical or safety standards in force in the country where it is used.
4. The Warranty does not affect the customer’s statutory rights under applicable national laws in force, nor the customer’s rights against the distributor arising from their sales contract.

2. Factored Products

Products not manufactured by Limbs & Things are subject to the manufacturer’s warranty, including but not limited to tablets and computers, and are available on request.

3. Limited Warranty

Selected Limbs & Things products are subject to Limited Warranties, due to the nature of the materials used in the manufacturing process. If during the Warranty Period (see below) the product is defective, Limbs & Things will replace the product or its defective parts in accordance with the conditions stated under our Standard Warranty.

4. SurgTrac Warranty & Limitation of Liability

The Company does not guarantee that your use of the service will be uninterrupted, timely, secure or error-free. The Customer agrees that their use of, or inability to use, the service is at their sole risk, and that the service may be removed by the Company for indefinite periods of time, or cancelled at any time, without notice.

In no case shall the Company, or any affiliated personnel, internally or externally, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.